Terms of Service

Terms of Use

Please read these terms of service carefully before using the Service.

1. Interpretation and Definitions.

  1. Interpretation. The words which the initial letter is capitalized have meaning defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.
  1. Definitions. For the purposes of these Terms of Service:

“Account” means a unique account for Account Holder to access the Service or parts of the Service.

“Account Holder” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

“Affiliate” means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

“Country” refers to the United States of America.

“Content” refers to content such as text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by the Account Holder, regardless of the form of that content.

“Company” refers to Hako located at 1500 Atlantic Boulevard, Auburn Hills, Michigan 48326, USA.

“Device” means any device that can access the Service such as a computer, cell phone, or digital tablet.

“End User (Renter)” refers to the users of the Service who make a Unit Booking.

“Feedback” means feedback, innovations, or suggestions sent by the user regarding attributes, performance, or features of the Service.

“Merchant (Owner)” refers to users of the Service who are listing Units and making them available for rent to the End User (Renter).

“Service” refers to the Website.

“Monthly Fee” refers to recurring monthly fees charged to the End User (Renter) in connection with a Unit Booking.

“Terms of Service” (also referred to as “Terms”) means these Terms of Service that form the entire agreement between users and the Company regarding the use of the Service.

“Third-party Social Media Service” means any services or content including but not limited to data, information, products, or services provided by a third party that may be displayed, included, or made available by the Service.

“Unit” refers to the parking and storage spaces made available by Merchant (Owner) to End User (Renter) via the Service.

“Unit Booking” refers to the process by which an End User (Renter) reserves or secures a listed Unit through the Service from the Merchant (Owner).

“Website” refers to Hako, accessible from Hakoparking.com

2. Contact . If Account Holders have any questions about these Terms of Service, Account Holders can contact the Company by email at info@hakoparking.com or through the Company’s website at Hakoparking.com.

3. Acknowledgement.

These are the Terms of Service governing the use of this Service and the agreement that operates between Account Holder and the Company. The Terms of Service set out the rights and obligations of all users regarding the use of the Service.

By accepting the Terms of Service, the Account Holder acknowledges that they have read, understood, and agreed to be bound by all applicable terms and conditions. If the Account Holder does not agree to any of these terms, the Account Holder must not accept them and will not be permitted to use the Services.

Further, by accepting these Terms of Service, the Account Holder represents and warrants that they are over the age of eighteen (18) years and that they have the legal capacity to enter into this agreement. The Service is not intended for, nor may it be used by, minors.

Account Holders’ access to and use of the Service are subject to the Account Holders’ acceptance of and compliance with the Privacy Policy of the Company. This Privacy Policy sets forth the Company’s practices concerning the collection, use, and disclosure of personal information when Account Holders access or use the Website and explains the Account Holders’ privacy rights and protections under the applicable law. Account Holders are encouraged to review the Privacy Policy carefully prior to using the Service.

4. Governing Law.

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Michigan. The Service may be accessed and used in other states within the United States of America. Account Holders’ use of this Service may be subject to additional applicable local, state, or federal laws.

By accepting these Terms of Service, Account Holders represent and warrant that (1) they are not located in a country that is subject to the United Stated government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (2) they are not listed on any United States government list of prohibited or restricted parties.

If any of the provisions of these Terms are held to be invalid or unenforceable, such provision will be changed and interpreted to accomplish the objectives of such provisions to the greatest extent possible under applicable law and the remaining provision will continue in full force and effect.

Except as otherwise stated in these Terms, a failure to enforce any right or obligation does not waive that right or obligation in the future. A waiver of one breach does not constitute a waiver of a later breach.

5. User Accounts.

5.1 Account Creation. When creating an account on the Website, Account Holders represent and warrant that all information provided is accurate, complete, and current at all times. Failure to adhere to these provisions constitutes a material breach of these Terms and may result in the immediate termination of their account. Account Holders may not select or use as a username any that 1) impersonates another person or entity; 2) is not lawfully available for use; 3) infringes upon any trademark or other rights of a third party without proper authorization; or 4) is otherwise offensive, vulgar, or obscene.

5.2 Account Information. Account Holders may be asked to supply certain information relevant to their account including but not limited to Account Holder’s name, email, phone number and address. Additionally, the Account Holder may also be asked to provide documents to comply with identity verification.

For Merchant (Owner), Account Holders may be asked to supply, without limitation their bank account details and identity documents.

For End Users (Renter), Account Holders may be asked to supply their name, email, phone number, address, and debit or credit card information (information will not be stored on the Hako website) to be able to process their Unit Booking.

5.3. Account Review. Unless part of a feature of the Service, the Company does not perform background checks or endorse any users. The Company does not accept any responsibility for the reliability, accuracy, and completeness of any information provided by users.

5.4 Account Password. Account Holders are responsible for safeguarding the password that Account Holders use to access the Service and for any activities or actions under their password, whether their password is with the Service or a Third-Party Social Media Service. The Account Holder agrees not to disclose their password to any third party. Account Holders must notify the Company immediately upon becoming aware of any breach of security or unauthorized use of the Account Holder’s account.

5.5 Account Termination. The Company may terminate or suspend the Account Holder’s account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if the Account Holder breaches these Terms of Service. Upon termination, the Account Holder’s right to use the Service will cease immediately. If the Account Holder wishes to terminate the Account, the Account Holder may simply discontinue using the Service or delete the account from the Service, or contact the Company for help.

6. Content

6.1 Right to Post Content. The Service allows the Account Holder to post Content. The Account Holder is responsible for the Content that they post to the Service, including its legality, reliability, accuracy, noninfringement, and appropriateness. By posting Content to the Service, the Account Holder grants the Company the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. The Account Holder retains any and all of their rights to any Content they submit, post, or display on or through the Service and the Account Holder is responsible for protecting those rights. The Account Holder agrees that this license includes the right for the Company to make the Account Holder’s Content available to other users of the Service, who may also use their Content subject to these Terms. The Account Holder represents and warrants that: (i) the Content is theirs (the Account Holders owns it) or they have the right to use it and grant the Company the rights and license as provided in these Terms, and (ii) the posting of their Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

6.2 Content Restrictions. The Company is not responsible for the content of the Service's users. The Account Holder expressly understands and agrees that they are solely responsible for the Content and for all activity that occurs under their account, whether done so by them or any third person using their account. The Account Holder may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

  • Unlawful or promoting unlawful activity.
  • Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
  • Spam, machine, or randomly–generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
  • Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
  • Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights.
  • Impersonating any person or entity including the Company and its employees or representatives.
  • Violating the privacy of any third person.
  • False information and features.

The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms and to refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if the Account Holder posts such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, the Account Holder agrees to use the Service at their own risk. Account Holders understand that by using the Service they may be exposed to content that they may find offensive, indecent, incorrect, or objectionable, and Account Holders agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of their use of any Content.

6.3 Content Backups. Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data. Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed. The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But the Account Holder acknowledges that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state. The Account Holder agrees to maintain a complete and accurate copy of any Content in a location independent of the Service.

6.4 Intellectual Property of Others and Copy Right Infringement. The Company respects the intellectual property and copyright of others. Account Holders may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing copyright. It is The Company’s policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person. The Company is ready to comply with local regulations in that matter (such as, for example, the Digital Millennium Copyright Act (DMCA) or the EU Copyright Directive). If a copyright owner or an authorized representative of a copyright owner believes that any copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, the copyright owner or authorized representative must provide written notice to the Company’s copyright agent via email (see 3 - Contact Us) and include in the notice the following information related to the alleged infringement: 1) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest; 2) a description of the copyrighted work that the copyright owner or authorized representative claims that has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work; 3) identification of the URL or other specific location on the Service where the material that the copyright owner or authorized representative claims is infringing is located; 4) the address, telephone number, and email address of the copyright owner or authorized representative; 5) a statement that the copyright owner or authorized representative has a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; 6) a statement made under penalty of perjury that the information provided in the notice is accurate and that the individual submitting the notice is the copyright owner or authorized to act on behalf of the copyright owner. Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.

7. Unit Booking.

7.1 Position of the Service in Unit Bookings. The Company’s role is one of a facilitator between End User (Renter)s and the Merchant (Owner)s that are using the Service. The Company, therefore, is a third party in Unit Bookings. This limits the Company’s liabilities in any disputes between End User (Renter)s and the Merchant (Owner)s. The Company is not a party to any agreement the End User (Renter) has with the Merchant (Owner)s. Any agreement that End User (Renter)s enter with the Merchant (Owner)s does not form a part of any agreement the Company has with any Account Holders.

7.2 Information as End User (Renter). If the End User (Renter) wishes to reserve a Unit on the Service, the End User (Renter) may be asked to supply certain information relevant to the Unit Booking including, without limitation, name, email, and phone number of the End User (Renter).

7.3 Availability, Errors, and Inaccuracies. The Company and Merchant (Owner)s are constantly updating the offerings of Units on the Service. The Units available on the Service may be mispriced, described inaccurately, or unavailable, and the Company may experience delays in updating information regarding the Units on the Service and on the advertising on other websites. The Company cannot and does not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. The Company reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

7.4 Prices Policy. Merchant (Owner)s reserve the right to revise their prices at any time prior to accepting a Unit Booking.

7.5 Payments. All payment transactions are processed through Stripe, LLC (“Stripe”), a third-party payment service provider. Account Holders use of such services may be subject to the terms, conditions, and privacy policies of Stripe. The Company does not control and shall not be liable for acts or omissions of Stripe.

7.6 Service Fees. The Company may charge End User (Renter)s some fees (and applicable taxes) for the right to use the Service. More information about when service fees apply and how they are calculated is displayed during the Unit Booking. The Company reserves the right to change the service fees at any time.

7.7 Monthly Fees. The End User (Renter) may elect to secure a Unit Booking on a month-to-month basis. By electing to reserve a Unit monthly, the End User (Renter) agrees to pay the Monthly Fees associated with the Unit Booking. The Monthly Fees will apply solely to the reserved Unit and do not constitute payment for, or provide access to, or create a subscription for, any other Units available through the Service. Monthly Fees will be automatically renewed each month to the day of the original Unit Booking unless canceled in accordance with the Company’s cancellation policy. The Monthly Fees associated with the Unit Bookings are at the sole discretion of the Merchant (Owner) and End User (Renter) agrees to such Monthly Fees at the time of booking.

7.7 Order Modification. End User (Renter)s and the Merchant (Owner)s are responsible for any Unit Booking modifications the End User (Renter) agrees to make via the Service and agrees to pay any additional amounts, fees, or taxes associated with any Unit Booking modification.

7.8 Cancellation of Unit Bookings. The Company reserves the right to refuse or cancel an End User (Renter)’s Unit Booking at any time for certain reasons including but not limited to: 1) Unit availability; 2) errors in the description or prices for Units; 3) errors in the End User (Renter) Unit Booking; and 4) mistakes from the Merchant (Owner). The Company reserves the right to refuse or cancel an End User (Renter)’s Unit Booking if fraud or an unauthorized or illegal transaction or trade is suspected.

If an End User (Renter) wishes to cancel a Unit Booking, the End User (Renter) must contact the Company. The Company will only issue full refunds if the cancellation is requested and processed before a transaction is marked as complete.

If a Merchant (Owner) wishes to cancel a Unit Booking, the Merchant (Owner) must contact the Company.

7.9 Cancellation of Monthly Fees. An End User (Renter) who elects to pay Monthly Fees on Unit Bookings may cancel the Unit Booking by providing the Company and the Merchant (Owner) a thirty (30) day notice through the Service. Unless otherwise stated in the applicable Unit listing, cancellation will become effective immediately. Monthly Fees already paid for the current billing cycle are non-refundable and no partial or prorated refunds will be issued for unused time withing the billing period.

7.10. Unit Booking Dispute. If an End User (Renter) or a Merchant (Owner) disputes a Unit Booking, the Company should be notified. The dispute will be resolved at the Company’s sole discretion..

7.11 Limitation of Liability. Notwithstanding any damages that the End User (Renter) might incur, the entire liability of the Company and any of its Affiliates under any provision of these Terms and the End User (Renter)’s exclusive remedy for all of the foregoing shall be limited to the amount actually paid by End User (Renter) through the Service or 100 USD (or its equivalent in the Service local currency) if the End User (Renter) hasn’t purchased anything through the Service. To the maximum extent permitted by applicable law, in no event shall the Company or its Affiliates be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any Affiliates has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these jurisdictions, each party's liability will be limited to the greatest extent permitted by law.

7.12. “As Is” and “As Available” Disclaimer. The Service is provided to the Account Holder "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf, and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking and makes no representation of any kind that the Service will meet the Account Holders requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected. Without limiting the foregoing, neither the Company nor any of the company's providers make any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to the Account Holder. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

7.13 Links to Other Websites. The Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Account Holders further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any